I'm receiving a blank page

If your website or web application is displaying nothing but a blank, white page, then chances are your software requires a plugin that is not currently installed on your server. The best way to do this is to check your error log, which can be accessed via the control panel. The error log will contain the time and page the error occurred on, which will make it easy to contact the software vendor's support for help, and then eventually contact us if it is a server configuration issue.

If you see a FORBIDDEN error, most likely you do not have an index or other home page uploaded into the public_html directory or the specific directory you are trying to access.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Cannot connect to database

This error will occur within a web application when any of the following conditions are met:...

Files fail FTP transfer

When uploading many files at once (a CMS, for example), it is not uncommon for a few of the files...

Forbidden Error Message

When I try to access my site (mydomain.com or IP address) it says, "Forbidden, You don't have...

I can't login to cPanel

Make sure that caps lock is off, and that you are completely sure what your cPanel password is....

My FTP client says too many connections

The server will often reject a new FTP connection if too many are open for any given account. If...